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Zero is the new Normal
AIOps based TechOps platform that enables proactive detection and remediation of incidents helping organizations drive towards a Zero Incident Enterprise ™
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Automate common and repetitive tasks, decrease the strain on personnel, and increase user
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Moving from a vendor-only model with GAVS to a collaborative model through Long 80 expands Premier’s current technology portfolio, enabling us to offer GAVS’ technology, digital transformation and data security services and solutions to US healthcare organizations. We are extremely excited about this opportunity and look forward to our new relationship with GAVS.

zDesk VDI Platform as a whole, provides Premier with higher security, data protections and 20+% in savings through CAPEX/OPEX reduction. Our Premier member hospitals, as well as hundreds of offshore resources have also experienced higher levels of user experience as a result.

zDesk VDI solution has changed the way clinicians interact with the systems and the patients. The VDI system literally follows our clinicians allowing to retrieve their session anytime without the need to logoff which saves critical time and help in providing speedy care to patient.
zDesk VDI Solution has transformed our Provider- Patient experience by enhancing both efficiency and quality. The agility of our EMR using the VDI solution has helped clinicians and other care providers to spend more time engaging patients clearly improving patient satisfaction and productivity

Running on a commodity hardware, zDesk addressed our requirements to support 1,000+ users and allows us to easily scale the environment for both Production and DR. Transitioning to zDesk allowed us to focus more on the future of empowering Healthcare innovation in the organization and less on VDI.

ZIF was able to detect and predict close to 95% of high priority P1 incidents in advance, and proactively creates tickets. It has reduced the high priority P1 incidents by 25% in the last six months, and our IT operations team can spend their time in managing other projects.

zDesk VDI Solution is Simple, Scalable and easy to use for our doctors and other medical staff as well as easy to manage for our IT team. In addition the implementation helped us achieve the objective set forth of improved performance and significant savings in the cost of our operations.

GAVS provides SLA driven IT managed services including infrastructure management, application development and support to the Jewish Board.

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