Overview
Customers First Now (CFN) is a customer delight company created on the principle that all companies must place customers at the center of their business to be operationally and financially successful. CFN creates ‘delighted customers’ by providing end-to-end business solutions through best-in-class software, expertise, and analytics, while adhering to customer experience best practices.
CFN was building a niche customer satisfaction and customer delight platform, which could impact financials and customer acquisition models. There were multiple teams working on this platform across multiple cities. Since their time to market was aggressive and budget was tight, they needed the development environment ‘as a service’. This is when they reached out to GS Lab | GAVS.
