Pune, India, September 8, 2020: Great Software Laboratory (GS Lab) today announced it has been selected by Avaya, a global leader in solutions that enhance and simplify communications and collaboration, for membership as a Technology Partner in the Avaya DevConnect program. Avaya delivers open, converged and innovative solutions for contact centers and unified communications that create intelligent communications experiences for customers and employees.

GS Lab helps customers with implementation, system integration and custom development on Avaya platforms. GS Lab has a large team of engineers with expertise in more than 35 Avaya products and 30 allied technologies. As a DevConnect Technology Partner, GS Lab expects to deliver innovative business solutions and platform customizations tailored to the unique needs of Avaya’s customers.

“GS Lab has years of experience building communications solutions,” said Yogesh Deshpande, Vice President and General Manager – Connected Experience, GS Lab. “As custom solutions have become more context driven and intelligent, strong communications products have become the foundation for development. Membership in the DevConnect program gives us a set of robust technology products and platforms that we can use to solve complex real-world problems.”

“With its expertise in developing and implementing custom Avaya solutions for Avaya platforms, GS Lab is helping our customers get the most out of their Avaya solutions,” said Eric Rossman, vice president, Partners, Developers and Alliances, Avaya. “We’re delighted to welcome GS Lab as a member of our developer community.”

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of capabilities – spanning collaboration, management, analytics, reporting and communications-enabled business process applications – helping joint customers extend the value of their collaboration and contact center investments and accelerate the speed at which their organization delivers true value to the bottom line.

The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers, a subset of which have been selected by Avaya DevConnect for enhanced level membership. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, mobile and emergency notification services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

Through the DevConnect program, Avaya provides companies with a wide range of technical education, access, and support for many Avaya platforms and interfaces, often at no cost to registered members. Technology Partners receive additional benefits in terms of in-depth, joint compliance testing activities and co-marketing support, based on their alignment with Avaya strategy and value offered to Avaya customers.  DevConnect Technology Partners, like GS Lab, must meet rigorous criteria for customer satisfaction, product support, business operations, marketing, and sales.

Membership information and a listing of solutions developed and tested under the DevConnect program are available at http://www.avaya.com/devconnect.

About Avaya

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE:AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. For more information, please visit http://www.avaya.com/.

About GS Lab | GAVS Technologies

GS Lab | GAVS, backed by Kedaara Capital, a leading Private Equity firm in India, is a global AI-led digital transformation company focused on creating business impact for its 200+ customers across the USA, Europe, the Middle East, and APAC. It offers digital product engineering, AI-led managed services, and digital transformation services to customers across healthcare, BFSI, and high-tech segments. With 4000+ technologists spread across 10+ global delivery centers and a robust talent-grooming engine, it is a trusted growth partner to its customers. Known for its innovative win-win business models, customer success focus, and deep tech engineering skills, the company invests heavily in emerging technologies such as 5G, edge computing, AI/ML, cloud, and IoT.

Contact

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Phone: 609.951.2258
anand.paramasamy@gavstech.com