The customer is a prominent, not-for-profit, regional healthcare system in the U.S., providing a comprehensive range of inpatient, outpatient, and specialized medical services. Driven by a team of several thousand clinicians, caregivers, employees, and volunteers, the customer is dedicated to being a premier health system, delivering clinical and service excellence.

With multiple hospitals, outpatient centers, and physician clinics spread across the region, safeguarding sensitive information and maintaining operational continuity is paramount to the customer. However, the absence of a formalized
disaster recovery and business continuity plan (DR/BCP) left them vulnerable to service downtime and data loss. To mitigate these risks and guarantee operational resilience, they sought a comprehensive and robust DR solution to protect critical systems and patient data against unforeseen events and cyber threats.