The customer is a leading biopharmaceutical company focused on intense research to deliver innovative health solutions. They leverage cutting-edge science to enhance the treatment and prevention of diseases, and to save and improve lives.

The customer had poor visibility into the state of current and planned utilization of shipping channels. Their goal was to transition to more sustainable ocean freight without compromising on delivery times and efficiency while achieving significantly lower costs through better use of shipping lanes. To reach this goal, they needed AI/ML-enabled recommendations to support decision making across their global customer supply chain.