Description

We are seeking a highly skilled Senior Infrastructure Support Engineer to join our dynamic IT team. In this critical role, you will be responsible for the design, implementation, and maintenance of our IT infrastructure, ensuring that all systems operate at peak performance. You will collaborate closely with various departments to develop and support enterprise-level applications, streamline processes, and enhance security protocols. Strong troubleshooting abilities and a collaborative mindset are essential as you will be the go-to expert for resolving complex infrastructure issues. As a Senior Infrastructure Support Engineer, you will also monitor system performance, perform upgrades and patches, and implement best practices to optimize our IT environment. Your role will be crucial in ensuring minimal downtime and high availability of services, ultimately supporting the organization's growth and efficiency. We are looking for someone with a passion for technology, strong analytical skills, and a commitment to continuous improvement in a fast-paced environment. If you are ready to take your career to the next level and drive innovative solutions within our infrastructure team, we encourage you to apply and become an integral part of our success story.

Responsibilities

Design, deploy, and manage scalable infrastructure solutions that meet business needs.

Monitor and optimize performance of servers, networks, and applications.

Troubleshoot and resolve complex technical issues related to infrastructure.

Implement and maintain security policies to protect IT assets and data.

Collaborate with development teams to ensure seamless integration of applications with infrastructure.

Automate routine tasks using scripting languages and tools for efficient operations.

Conduct regular system audits and maintain documentation for compliance and reporting.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field.

Proven experience in infrastructure support or engineering roles for at least 5 years.

Strong knowledge of networking protocols, server operating systems, and cloud platforms.

Experience with virtualization technologies such as VMware or Hyper-V.

Familiarity with scripting languages such as Python, Bash, or PowerShell for automation.

Certifications in relevant technologies (e.g., AWS, Azure, Cisco) are a plus.

Exceptional problem-solving skills and the ability to work under pressure.