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Chennai, India, April 19, 2016: GAVel, a predictive analytics tool has been built more in the ITOA space primarily catering the infrastructure operations teams, to drive user experience by providing insights real time predictions of fulfillment. GAVel correlates events and data based on human intelligence and machine learning to provide predictive insights into data center operations, thereby driving higher businesses services availability and increased revenue. This open source platform deployed on MS Azure stack helps reduce meantime-to-repair (MTTR) reduced number of incidents, predict potential outages and enhances user experience in contact center / data center environments.

The theme of 2016’s Cool Vendors in ITSM 2.0 is innovative analytics and aggregation for high efficiency and effectiveness. This year’s cool vendors bridge the gap between the new features and solutions that I&O leaders are looking for in ITSM 2.0, and what most major vendors are ready to offer.


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About GS Lab | GAVS Technologies

GS Lab | GAVS, backed by Kedaara Capital, a leading Private Equity firm in India, is a global AI-led digital transformation company focused on creating business impact for its 200+ customers across the USA, Europe, the Middle East, and APAC. It offers digital product engineering, AI-led managed services, and digital transformation services to customers across healthcare, BFSI, and high-tech segments. With 4000+ technologists spread across 10+ global delivery centers and a robust talent-grooming engine, it is a trusted growth partner to its customers. Known for its innovative win-win business models, customer success focus, and deep tech engineering skills, the company invests heavily in emerging technologies such as 5G, edge computing, AI/ML, cloud, and IoT. Its IPs, such as ZIF, zIrrus, Rhodium, and zDesk, help accelerate technology adoption for enterprises.


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