Our Salesforce and MuleSoft Expertise combined with 15+ years of product engineering experience helps us build first of its kind of solutions with real business relevance for our customers. We help business use Salesforce as a core digital transformation platform for engagement with customers, partners, and employees and MuleSoft as an integration platform to improve customer experience and enable businesses transformations.
Salesforce
At the Core of Salesforce Driven
CX Transformation and ROI
Overview
An Amalgam of Mulesoft Expertise and Salesforce Capabilities
Through the Salesforce platform,
we help customers:
Implement digital engagement applications like sales, service and community cloud at scale
Rapid prototyping of digital solutions on Lightning, Visualforce & Apex, Salesforce1, and Salesforce IoT platforms
Find new ways to integrate within business systems with MuleSoft (Integration Platform) implementation and custom development expertise
Find new ways to enhance connected customer experience with Salesforce IoT expertise
Extract meaning from data through Data Science expertise
Business Transformations
Helping Re-imagine Enterprise-wide Operations
Transforming Sales
- Bring visibility in end-to-end sales pipeline
- Improve sales collaboration
- Improve sales productivity with guided selling
- Streamline partner sales channels
Transforming Customer Services
- Holistic view of customer interaction
- Streamline field service operations
- Access to multiple customer touch points
- Faster customer resolution through on-field service reps
- Develop predictive service operations through IoT
Business Integration
- Integrate multiple business and legacy applications through custom connectors
- Integrate with back office ERP applications through API’s
- Meet governance and control requirements through improved architecture
Offerings
Optimizing Every Touchpoint in the Customer Journey
Implementation
Services
- Sales Cloud, Service Cloud & Community Cloud
- Business process mapping & requirements gathering
- Setup, Configuration, Customization , Integration and Data Migration
- User training
- UAT
- Deployment and Post Go Live support
Integration
Services
- BPM/ERP Integration through MuleSoft
- Identity Management Integration
- Social Media Integration
- Communication Channels Integration (Unified communication, email, chats)
- Business Apps integration using Web Services/APIs
Development
Services
- Custom Application Development
- Lightning, Visualforce, Apex, Salesforce
Maintenance & Support Services
- Support for user issues
- Enhancements
- Support for Managed Package
Success Stories
Weaving Business Success with CRM at the Epicentre
Insights and Trends
Related Offering
Salesforce for Healthcare:
Salesforce Driven Healthcare Transformation
GS Lab | GAVS is a Salesforce Consulting Partner and trusted leader in designing, implementing, and driving transformational experiences with Salesforce solutions. Our solutions on Salesforce platform seamlessly integrates data from various health IT systems into one centralized hub, eliminating the need to switch between multiple systems.
Learn more about how we are building transformative healthcare solutions for providers and payers.
