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Unified Communication

Sublime Experiences with Innovative Communication, Collaboration, and Contact Center Products


Organizations are rapidly deploying and upgrading their Unified Communications and Collaboration (UC&C), and Contact Center (CC) solutions to deliver next-generation, effective, and user-centric customer experiences. As a result, UC&C, CC platform and product companies are under constant pressure to accelerate innovation to deliver ultimate flexibility and experiences for end users. In this journey, they face challenges such as rapidly evolving deployment models, managing UC, CC infrastructure, improving productivity through cognitive models, managing multiple integration touch points, and driving true RoI.

Comprehensive Expertise

VoIP and telephony (IPBX, ISDN, PRI)
Streaming media (audio/ video) and analytics
Protocols (SIP, H.323, SS7, MGCP)
Networking and infrastructure
Application development, solutioning, integration
QA (manual/ automation) and performance engineering
Support (L1, L2, L3)

UC&C, CC Functions

Our solutions include a comprehensive list of UC&C, CC functions like audio/ video/ messaging, conferencing, chatbots/ voicebots/ callbots, live help, call control, call routing, IVR, omnichannel, screen/ desktop sharing, co-browsing, file sharing, etc.

Strategic Partner

We are a strategic partner to top UC&C, CC product companies and OEMs, providing managed services, development, engineering, solutioning, integration, and QA services across various business cases. We manage UC/ CC legacy products for several customers by taking complete ownership of these products. We enable faster scalability and provide a well-defined road map for re-architecting existing infra and application networks and accelerate the implementation of cloud-based UC&C, CC solutions for end customers.

Solutions and Platforms

Service offerings

IP Led Accelerators


An AI/ML based tool that utilizes supervised deep learning methods to filter out unwanted background noise without degrading the signal of interest. Denoiser can be integrated with existing UC&C platforms.


Greendot is a highly scalable and customizable video conferencing platform with all the required features. Additionally, Greendot is infused with Denoiser, which filters out unwanted background noise without degrading the signal of interest.

Success Stories

Partner Network

Complementing Our Telecom Innovation Journey

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