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GAVS’ solutions in the Healthcare and BFS domains were selected from among a record 250 submissions this year

GAVS has been awarded ISG Digital Case Study Awards™ for two “Standout” case studies by Information Services Group (ISG), a leading global technology research and advisory firm.


GAVS’ infrastructure modernization solution for BronxCare Health System, a large non-profit healthcare system in the US, through AI-led IT services, has been recognized in the “Healthcare and Life Sciences” category.

GAVS’ solution provided managed IT services enabling predictive IT operations that prevented system outages, improved system availability for both clinical and non-clinical operations, and helped reduce the cost of IT operations by over 40%, allowing caregivers and staff alike to spend more time caring for patients.

The adoption of GAVS’ AIOps solution, ZIFTM, by a large Mortgage Services Company in the US has been recognized in the “Banking and Financial Services” category.

ZIFTM provided the client a centralized platform for incident prevention and detection, reduced outages and disruption, provided over 94% accuracy in predicting system failure and improved performance by 30%.

Both the case studies have also been recognized in the “Americas” category.

The ISG Digital Case Study Awards recognizes unique and innovative digital transformation solutions in the sourcing industry today. The awards showcase best-in-class digital stories to the enterprise and advisory community.