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Technology has emerged as a crucial ally in the fight to save lives and enhance patient care in the field of healthcare. We have entered an era where Health Information Technology (HIT), Electronic Health Records (EHR), and data observability are not only key advancements but also basic requirements thanks to the combination of current technology and persistent medical research. However, increasing dependence on technology comes with a built-in problem: assuring the steadfast dependability of critical healthcare systems.

High Availability (HA) at its Core

At its core, HA is a straightforward concept that underpins Service Reliability. It involves two or more similar computers or servers, with one serving as the primary production processor while the others act as backups, consistently updated in near real-time. System software such as ZIFTM manages the replication and monitoring process on both servers. When the primary server experiences a malfunction or requires maintenance, users seamlessly transition to the backup server, all orchestrated by ZIF’s intelligent automation. Any connections with other networked systems are swiftly re-established on the backup server, thanks to ZIF’s real-time monitoring capabilities. Once the primary server is back in action, users and networked systems are smoothly redirected through a process known as “failback” all with the support of ZIFTM. This architectural resilience, enhanced by ZIF’s proactive measures, grants healthcare practitioners the confidence to rely on automated systems without hesitation.

The Essential List: Vital Healthcare Systems

In terms of criticality, not all healthcare systems are created equal. Usually, only those that have a direct bearing on patient care come under this category; a classic example is the hospital’s code paging system. However, the following healthcare systems should be on the “cannot go down” list:

Patient Record Systems: An Overview

Patient record systems are the backbone of modern healthcare, and any downtime can have severe consequences for patient care. ZIFTM ensures the resilience of these systems through its proactive approach. By continuously monitoring system performance, ZIFTM identifies potential issues long before they can disrupt operations. It employs predictive analytics models to foresee bottlenecks and address them before they escalate into problems. This ensures that patient records are always accessible, enabling healthcare professionals to provide timely and accurate care.

Helping Nursing Personnels

With nursing staff stretched thin, the efficient use of clinical automation tools is critical. ZIFTM plays a vital role in this scenario by maintaining the uninterrupted operation of these tools. It monitors the performance of devices used by nurses, such as PDAs and clinical workstations, and ensures they are always available. This minimizes disruptions, allowing nurses to focus on patient care without the worry of technology failures.

Care Management Guidelines

Automated care management protocols are essential for delivering evidence-based treatment. ZIFTM understands the importance of these protocols and ensures their continuous operation. By monitoring the systems that support these protocols in real-time, ZIFTM identifies and resolves issues before they impact patient care. This guarantees that healthcare professionals can rely on these protocols to provide the best possible treatment.

Intensive Care Units (ICU) and Anaesthesia Systems

In the high-stakes environments of Intensive Care Units (ICUs) and anaesthesia administration, where every second counts, ZIFTM serves as a vigilant guardian for essential IT systems. These systems include patient monitoring equipment, data recording, and communication tools in ICUs, while anaesthesia relies on various IT components for drug delivery and patient safety. ZIFTM proactively monitors these IT systems, swiftly addressing potential issues to ensure uninterrupted operation and service reliability. This critical support enhances patient safety and bolsters the efficiency of healthcare delivery in these life-sensitive settings.

Point-of-Care Instrumentation

Point-of-care devices connected to EHR systems are vulnerable to interruptions in system operations. ZIFTM acknowledges this vulnerability and takes proactive measures to prevent disruptions. It monitors both the EHR systems and the connected devices, ensuring they operate seamlessly. In case of any issues, ZIFTM initiates swift resolutions, minimizing the risk of errors caused by manual interventions.

Automated Medication Administration

Healthcare organisations are often concerned about medication errors. ZIFTM makes sure that systems that employ barcoding for medicine administration run without interruption, which promotes patient safety. It keeps an eye on these systems and responds quickly if they go down, lightening the load on nursing personnel and removing the chance for mistakes.

Case Documentation and Support Materials

Automated case documentation improves efficiency and reduces errors in healthcare. ZIFTM recognizes the critical role of these systems and guarantees their continuous availability. By closely monitoring these systems, ZIFTM prevents disruptions and ensures that clinicians can document events and issues without delays or errors.

Order Entry Systems by Physicians

Physicians rely heavily on automated order entry systems for efficiency and safety. ZIFTM  understands the importance of these systems and ensures their uninterrupted operation. By employing predictive analytics and real-time monitoring, ZIFTM  identifies potential issues that could affect order entry and take proactive steps to prevent them. This ensures that physicians can continue to use these systems with confidence, reducing the risk of errors.

Continuous Reliability of ZIFTM in Healthcare

Every pulse is a priceless moment in the world of healthcare, and ZIFTM emerges as the steadfast defender of uninterrupted operations. By assuring the continuous operation of crucial IT systems, this revolutionary solution goes beyond simple optimisation and acts as a beacon of confidence, guaranteeing the safety and wellbeing of patients.

1. ZIFTM AIOps-enabled Optimised Incident Resolution

Every Second Counts Here

In the realm of critical healthcare IT services, time is a relentless adversary. Here, ZIFTM, armed with predictive analytics models and real-time monitoring, ushers in a new era of incident resolution. It brings the power of proactivity to the forefront, where potential issues are identified and addressed before they can morph into full-blown disruptions. ZIF’s presence ensures the unwavering resilience of healthcare systems, allowing IT professionals to streamline incident resolution, minimize downtime, and, most importantly, elevate patient care.

2. Establish Guaranteed EMR Security with ZIFTM AIOps

Protecting the Foundation of Healthcare

Electronic Medical Records (EMRs) are the lifeblood of modern healthcare, and their security is sacrosanct. Here, ZIFTM steps in as the vigilant sentinel. It bestows healthcare organizations with a panoramic view of their IT infrastructure, guaranteeing the security and seamless operation of pivotal systems like EMRs. With ZIFTM, healthcare professionals gain the ability to swiftly identify and rectify service outages, root out lurking security threats, and zealously safeguard patient data. It’s not merely EMR management; it’s the fortification of EMR security, an impervious bastion upheld by ZIFTM.

3. ZIFTM AIOps- Cost Optimization via Effective Software Asset Management:

Budgetary Tide-Sharing with Acuity

In an era of tightening budgets and fiscal prudence, healthcare organizations relentlessly seek innovative avenues to curtail costs. In this fiscal landscape, ZIFTM  extends its capabilities to the realm of software asset management. Here, it serves as the vanguard, enabling healthcare IT teams to consolidate and streamline their software assets. This endeavour doesn’t merely ensure compliance and risk mitigation; it unveils substantial cost savings hidden within the labyrinth of IT expenditure. With ZIFTM, healthcare organizations embark on a journey of financial optimization, where every resource is meticulously allocated, all without compromising the paramount objective of patient care. It’s more than mere cost reduction; it’s a symphony of cost optimization, harmonized by the orchestration of ZIFTM.


The ongoing functioning of important IT systems is not a luxury, but rather a must in the life-or-death field of healthcare. ZIFTM assumes the role of the unshakable watchdog, assuring the continuous operation of vital healthcare systems. ZIFTM  is the foundation of healthcare resilience with its predictive analytics, proactive issue resolution, real-time monitoring, intelligent automation, and adaptive learning. Additionally, to operational optimisation, it guarantees uninterrupted and secure access to every patient information, every medicine, and every pulse. ZIFTM AIOps, with its observability capabilities, is the ultimate assurance of patient well-being in the realm of healthcare.