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Evolving technology landscape governed by new and disruptive technologies are compelling enterprises and businesses to deliver best-in-class IT platforms, to run and deliver a quality experience to users in the business ecosystems. Organizations are increasingly seeking to enhance IT service management strategies to improve productivity and business outcomes while containing costs. GAVS provides an ITSM-based Service Delivery Management service framework for the end-to-end management of IT services to customers to achieve IT operational excellence.

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