Overview
A leading software company develops a communication management solution that can easily integrate with multi-vendor UC & call center platforms.
About Client –
Our customer is a leading software company in North America who wanted to develop a unified communication management solution that could easily integrate with an organization’s existing infrastructure and manage its resources centrally.
Challenge –
Our customer was looking for a product development partner with strong expertise across identity & access management solutions and communication platforms. They were looking for a partner who can provide the required flexibility and skills they would need to develop the product.
Solution –
Over the past decade, Great Software Laboratory has developed and enhanced the complete solution for our customers. We have developed the code for our customers from scratch. The solution is developed on Microsoft technologies with 7+ standard connectors and integrations. IT managers can now automate their complete provisioning workflow of communication resources within the platform and easily integrate it across the complete IT ecosystem.
Download the case study to find out what features we have developed for the communications management solutions platform.
